Customer Service
Unggul Mitra Mandiri ยท ๐ Purwokerto, Jawa Tengah ยท Diposting 2026-10-17
FULL_TIMEโญ TERVERIFIKASI
Rp 6.000.000 โ Rp 8.000.000 per month
Unggul Mitra Mandiri is seeking a dedicated Customer Service professional to join our team in Purwokerto, Jawa Tengah. As a Customer Service representative, you will be the first point of contact for our clients, providing excellent customer support and ensuring their satisfaction. This is a full-time position with a competitive salary ranging from Rp 6.000.000 to Rp 8.000.000 per month. We offer a collaborative work environment and opportunities for professional growth.๐ Tanggung Jawab Pekerjaan
Answering and resolving customer inquiries via phone, email, and chat.,Processing customer orders and transactions accurately and efficiently.,Maintaining and updating customer records and databases.,Providing product and service information to customers.,Handling customer complaints and resolving issues to the customer's satisfaction.,Following up with customers to ensure their needs are met and their satisfaction is maintained.,Assisting with the development and implementation of customer service strategies and programs.๐ Kualifikasi & Syarat
Bachelor's degree in Business Administration, Communications, or a related field.,Minimum of 2 years of experience in customer service or a related field.,Excellent communication and interpersonal skills.,Strong problem-solving and decision-making abilities.,Proficiency in using computer software, including Microsoft Office and customer relationship management (CRM) systems.,Ability to work well under pressure and meet tight deadlines.,Fluency in Indonesian is required; English proficiency is a plus.๐ ๏ธ Keahlian
Customer service skillsCommunication skillsProblem-solving skillsTime management skillsAttention to detailTeamwork skills
Siap Melamar?
Kirim lamaran sekarang sebelum batas waktu.๐ Lamar Sekarang
Kirim lamaran sekarang sebelum batas waktu.๐ Lamar Sekarang